Return Policy

Free merchandise returns or exchanges are accepted within 14 days after you receive the merchandise, subject to the following conditions:

Before returning an item, email us at for a return authorization. We will send you a return slipping label. No refunds will be given for return shipping costs incurred by the buyer.

No returns or exchanges on personalized or special ordered items. All items regularly priced at over $1,000.00 are considered special order. No returns or refunds are allowed on these items unless expressly authorized before the time of purchase. If you have questions, please contact us.

Shipping upgrades, gift wrapping and insurance costs are nonrefundable. If items are purchased during a free shipping promotion and returned the refund will be reduced to cover the original shipping costs.


For Items Received Damaged

Any issues must be reported to us within 24 hours of receipt. The following procedures must be followed. Please keep all of the packing materials and boxes. E-mail us at with detailed information regarding the issue. Please note if the above instructions are not followed your claim may not be covered under the shipping company's insurance policy.


How to Return an item to Jewelry Judaica

Before return shipping an item you must contact us for a return authorization number. Merchandise must be undamaged (unless damaged in transit). Please ship your return prepaid and include the proper insurance and tracking, for your protection. All Returns or exchanges must be shipped to the following address:

J. Judaica

750 West 7th Street #811121

Los Angeles, CA 90081